As one of the largest consolidated public safety communications centers in Canada, Calgary 911 answers and evaluates more than one million emergency and non-emergency calls per year. The center’s officers handle calls and manage events for police, fire, emergency medical services, and other agencies.
Needing to consolidate operations, streamline dispatch workflows, and better serve multiple response agencies, Calgary 911 required a system that would give it the ability to collaborate and share information efficiently and effectively. Discover how our Intergraph Computer-Aided Dispatch has become central to Calgary 911’s day-to-day operations and incident management capabilities.