How Isle of Man Unifies Incident Management with Multi-Agency Computer-Aided Dispatch

With a population of 85,000 citizens, the Isle of Man is only 31 miles long by 10 miles wide. However, its emergency services operated from three separate control rooms using different systems to manage incidents.

Following the UK government’s “Invest to Save Budget,” initiative, the chief officers from the three emergency services agreed to combine call-handling and dispatching operations into a single center managed by the Department of Home Affairs Communications Division. To successfully accommodate each agency’s workflows, the island needed a computer-aided dispatch solution built for coordinating incident management for multiple agencies.

Discover how the Isle of Man used Intergraph Computer-Aided Dispatch systems to support multiple agency workflows, unify incident management, and reduce costs.

Download the case study today!

  • Want Safer Cities?

    Subscribe to CONNECT to receive inspiration, ideas, and expert how-to advice for creating safer, more resilient cities – delivered right to your inbox.


  • Serving our industries and communities

    A library of educational resources, inspirational stories and support services in response to the global COVID-19 crisis.

  • Recent Posts

    More