In 2016, Consumer Reports named Chattanooga, Tennessee’s city-owned Electric Power Board (EPB) the best utility in America for consumer satisfaction for its TV and internet service. Wired magazine ranked EPB faster than Google Fiber a year earlier for offering 10 gigabit-per-second internet service across its network.
So, how does a municipal broadband service operated by a public utility outrank big U.S. providers like Charter/Spectrum fiber, AT&T U-verse fiber, and Comcast/Xfinity cable?
In this HxGN TV episode, I talk with EPB’s Jason Sauls about the provider’s innovative approach to adopting new utility network management technology. Watch as we discuss EPB’s journey and experience using Intergraph G/Technology Fiber Optic Works to deliver its customers the fastest internet in the U.S.