Mobile County improves public safety with mobile PSAP

Mobile County in south Alabama has unique needs when it comes to public safety. While it is home to more than 412,000 residents, during its annual Mardis Gras celebration it welcomes an estimated 1.2 million attendees in a small, dense area in the city of Mobile. It’s also a coastal county and home to Dauphin Island and the Port of Mobile, with hundreds of thousands of beachgoers and cruise ship passengers as well as seasonal hurricane threats.

The Mobile County Communications District (MCCD) handles about 350,000 calls every year across 15 partner agencies in the area. It also provides mutual dispatch aid to neighboring counties and smaller regional dispatch centers when needed.

Find out about how the MCCD, a longtime Hexagon customer, to ensure timely emergency assistance and 911 service continuity during large population swells and natural disasters, launched its Mobile Command Unit.

Read the full case study.

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