As the public safety industry’s leading suite of incident management software, Intergraph Computer-Aided Dispatch (I/CAD) features complete, integrated capabilities for call handling and dispatching, intelligent mapping, field communications, data reporting and analysis, and application integration. It offers hundreds of functions to enhance the quality and availability of critical information, providing a common operating picture for intelligent response.
However, these features and functions can be complex, which might be intimidating for agencies and users. But it doesn’t have to be scary or difficult. Optimizing and adding value to dispatch workflows can be easy if you know where to look and what to do.
In this HxGN TV episode, I talk to Duncan Kennington, public safety industry specialist for Hexagon Safety & Infrastructure, about five I/CAD features and time-saving tips you may not be aware of. Watch as we discuss the setting and configuration changes in I/CAD that can help you realize immediate benefits.